FAQ

If the game is booked again right after your appointment we have to subtract that time from your actual playing time. 

Please don't. Cellphone radiation can cause disturbances in our rooms. You can leave your cellphones in our lockers and take photos afterwards. 

Well that's too bad...  or maybe you missed something??? But of course we won't leave you alone throughout the game. We will be there to help you with clues.

Please arrive at the location approximately 15 minutes prior to the game. If for example you have an appointment at 5 p.m. Please be there 4.45 p.m. Introduction, locking away your personal belongings, using the restroom, etc. that takes quite a while. So please be there 15 minutes prior to the game! 

• We must keep your datas like name, adress etc.
• All players have to wear a mask to cover nose and mouth
• Please desinfect your hands after and before playing
• If it's possible, please pay online or with credit card

At least 2 and up to 6 players.

Definitely no! Come in whatever you feel comfortable in. Morphsuits or masks might be a bit impractical – sometimes you need a clear view. 

Every scenario has it's own story and level of difficulty. 

Some of our rooms can be played at age 10 others however can only be played at age 14 or 18. Our age suggestion can be found next to each game's description. 

Because we also offer horror-rooms we ask you to always read the game's description and to then decide if it sounds like your kid is at an appropriate age for playing. 

During the game there has to be a responsible adult to watch over the underage players and to take responsibility. 

We suggest that you as the responsible adult decide if your kid is old enough to understand and actively participate in the game.

Teenagers ages 14-17 also have the option of bringing a consent form their legal guardian. 

There is no age limit for adults.

Download consent form the Link.

Although at the time our rooms were built, the wheelchair had not yet been invented, we can offer you barrier-free Escape Games. Please contact us in advance by phone or e-mail, as we have to prepare the rooms accordingly.

Please only attend your game completely sober! Who doesn't manage to do so can't participate.

In our locations you can buy non-alcoholic drinks. Unfortunately, the consumption of food in our rooms and waiting areas is not approved. 

Of course not! Whoever wants to or has to leave the room can do so at any time. We can also see you through our surveillance cameras – to make sure everything goes as planned and to support you. Of course it is only a live-broadcast and we do not record you. 

The rationale of an Escape Game is pretty simple – up to 6 players have 60 minutes to solve riddles or to escape the room. Prior to the game you will get a short introduction and will be put into the mood of your scenario. And then the game begins... by combining items/ objects and clues you will be able to reach the end of the game and escape the room! Only those who combine correctly will make it out.

Our booking system is open after 31st of January. In our opinion, it's realistic, that the lockdown will be continued after this date. In this case we unfortunalety must cancel the booked game.

• All rooms are built with a ventilating system
• We desinfect all items and surfaces after the game
• If you want, you can get gloves for single use
• Because of different booking times, tow groups can't meet each other outside the escape room

on foot: We are located in the southern old town in the former "Eiskeller". Follow the Kempter Straße from Schrannenplatz to the Kempter Tor and then turn right directly in front of the city wall, after a few meters you will reach us.

by train: The main station is only a few minutes walk away, almost all buses from the surrounding area stop there.

by car: Our parking spaces are located outside the city wall at Kempter Straße 38. 

IMPORTANT: We still recommend you to use the nearby parking garages "Neue Schranne", Steinbogenstraße or in the Bahnhofstraße. From there it is only a 4-5 minute walk. Our own parking spaces are very often already occupied and we can unfortunately not take delays into consideration

No, you can not. But before or after the game you have the option of purchasing non-alcoholic beverages at our location. 

Our rooms are constructed for a maximum of 6 players. They are linear and sometimes you find yourself in a very small room which makes it not only uncomfortable but also very difficult for all 6 players to participate. 

Neither. You need to have a clear mind, an ability to combine, team spirit and aptness.

Nothing else.

You have the option of canceling 48 hours ahead online, by giving us a quick call or sending an E-Mail in case you won't be able to make it. Only if this happens 48 hours before we will be able to reimburse you.

We suggest people with mental conditions, heart conditions, asthma or any other medical issues to not participate. Please make sure you read our terms & conditions regarding this. 

Yes, you can buy and pay for a gift card at our locations. However please give us a call beforehand to make sure someone is at the location. 

It depends on how many persons you are: 

2 Persons -> 70 €

3 Persons -> 90 € 

4 Persons -> 100 €

5 Persons -> 110 €

6 Persons -> 120 €

We can't make any adjustments if you payed beforehand. Unless you let us know 48 hours ahead. That way we can reimburse you for the difference. 

No! Our prices are higher then in 2020, but you can use your voucher without extra paying.